Conditions d'utilisation
TERMS AND CONDITIONS Important content
ALTERNATIVE DISPUTE RESOLUTION IN ACCORDANCE WITH ART. 14 ABS. 1 ODR-VO AND § 36 VSBG
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
§1. GENERAL
The following general terms and conditions apply exclusively between the customer and AZPEC-CUSTOMZ (hereinafter referred to as AZPECT-CUSTOMZ).
German law applies exclusively.
If the customer is a merchant, Hamburg is the place of jurisdiction for all claims in connection with the business relationship.
All prices quoted do not include shipping costs, cash on delivery fees if applicable.
§2 PURCHASER'S INFORMATION OBLIGATIONS
The customer is obliged to only provide truthful information when registering or placing an order. The customer must inform AZPECT-CUSTOMZ of changes to important data (e.g. name, address or e-mail address) immediately during an ongoing order, otherwise at the latest with the next order. If incorrect data is communicated to AZPECT-CUSTOMZ, AZPECT-CUSTOMZ is entitled to withdraw from contracts that have already been concluded and to block any user accounts that the customer may have created.
The customer has to ensure that the e-mail address given by him exists and can be reached. If e-mails are not received due to problems such as shutdown, overcrowding or other technical problems, AZPECT-CUSTOMZ can assert the rights from paragraph 1.
The customer can have an account created for future orders when ordering. A password is required to access this account. The customer must treat this password confidentially and not make it accessible to third parties. AZPECT-CUSTOMZ assumes no liability whatsoever for damage resulting from misuse of the password for which the customer is responsible.
§3 CONCLUSION OF CONTRACT
The products presented on the homepage represent a non-binding overview. By sending an order via the AZPECT-CUSTOMZ homepage, the customer submits an offer to conclude a contract.
Receipt of the order is immediately confirmed to the customer by e-mail. By sending the goods, AZPECT-CUSTOMZ accepts the offer to conclude a sales contract.
§4 RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days and begins with the conclusion of this contract.
In order to exercise your right of withdrawal, you must send us (AZPECT-CUSTOMZ, Rudolf-Diesel-Str 28/1, 76356 Weingarten, email: info@azpect-customz.com) a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including any delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.For this repayment, we will use the same means of payment that you used in the original transaction, unless it was with you something else has been expressly agreed; you will not be charged any fees for this repayment.
If you cannot return or hand over the received service and benefits (e.g. advantages of use) or only partially or only in a deteriorated condition, you must compensate us for the value in this respect. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which e